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VPS Platform Overview

Overview Our Virtual Private Server (VPS) platform provides flexible, high-performance virtual...

Ordering & Initial Provisioning

Overview Ordering an instance is designed to be straightforward and fast. Most Linux-based...

Operating System Options & Installation Methods

Overview When provisioning an instance, you may choose to deploy a supported Linux operating...

Windows VPS Provisioning

Overview Windows-based instances are supported on the VPS platform under specific conditions....

Accessing Your VPS Instance

Overview Once your instance has been provisioned, you can access it using standard remote access...

VPS Management Actions

Overview The client portal provides self-service management actions for your instance. These...

Networking & IP Management

Overview Each instance includes network connectivity configured at the platform level and...

Snapshots & Backups

Overview Snapshots and backups are provided to help protect your instance against accidental...

Resource Changes & Lifecycle Limitations

Overview Instance resources are defined by the plan selected at the time of ordering. While...

Maintenance, HA and Recovery

Overview The VPS platform is designed to minimize disruption during maintenance and to recover...

Support Scope & Responsibilities

Overview Support for VPS instances is shared between FDCServers and the customer. Understanding...

Limitations & Unsupported Use Cases

Overview The VPS platform is designed to provide reliable, high-performance virtual machines...